Some information that might be helpful to our clients.
If you have questions, please never hesitate to contact us!
Monday to Friday from 9 am to 5 pm.
Main number – 416-225-8900
- This number is answered Monday to Friday from 9 am to 5 pm. After hours and on weekends you can press “1” to leave a message in our general voice mailbox or you can press “2” and you will be connected to our urgent response line.
After hours urgent response line – 416-225-4870
- This number is answered outside of office hours. It is to be used in urgent situations whereby there is an unpredictable urgent event with a booked service.
Your bills will be made up of the following:
- A statement summarizing your account
- Invoices which detail the caregivers name, date and time they visited
- Any expenses or adjustments
You can pay your bills via the three following methods
- TD Easyweb
- Email debit transfer
- Pre-authorized withdrawal