COVID 19 – Our Responsibilities – UPDATED April 28, 2021
We believe our primary role in providing home care services is to protect both the health and well being of our clients and our caregivers while working in coordination with our partners.
Over the last year we’ve learned and worked with our client’s and caregivers to provide the best possible care during these unprecedented times. We no longer offer short services and have reduced one time services in order to minimize exposure. Our vaccination rate is exceptional and we continue to educate and assist staff throughout this process. The same infection control protocols that we have used throughout the pandemic continue to be used daily.
Our goal throughout this event is to provide the support our clients require while ensuring that we monitor and support caregiver’s so that we never put them in a position of deciding between their health and their work.
We have been very successful in maintaining a status quo with these early actions. However, as the situation evolves there may be changes to schedules or caregivers with the sole goal of protecting everyone.
We want to play a strong role in doing our best to support one another through this period. We recognize that all client’s need care and all caregivers deserve to work in a safe environment.
The following are some of the protocols and procedures we have in place.
Scheduling:
- Information and transparency is the best way to assure you that your caregiver is safe to provide care. We are more than happy share the overview of the clients they visit so that you know.
- If a caregiver exhibits any signs/symptoms of COVID19 they are aware that they must inform the office cancel the shift and get tested for COVID before resuming work.
- Sites of care are monitored and as COVID19 changes we adapt our schedules to protect everyone.
Infection Control Procedures:
Our caregivers:
- are trained in infection control.
- wear masks during the entirety of a visit to protect both client and caregiver.
- carry faceshields, isolation gowns, gloves and sanitizer so they always have the tools to protect themselves.
- know to stay home if they are ill with any sickness so as to not infect any of our clients or their family members.
- follow hygiene procedures including vigorous and frequent handwashing with soap and water, use of sanitizing gels (with 70% alcohol level or higher), proper coughing and sneezing techniques, disposal of any items that may have virus or bacteria, and much more.
